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FAQ for Customers

• Purchased product doesn't work
• I haven't received purchased product
• I deleted the message with purchased product
• Seller does not respond to my complaint
• I have entered an invalid email address

FAQ for Sellers

• PayPal payment not processed
• How to close automator account
• Export of selected code bases
• Deleting sent files from the server
• How to check if file has been downloaded by Customer?
• How to check if the message with code has been read by Customer?

Basic configuration

• Adding new bases with codes or files
• Removing code bases
• Managing layout settings
• Personalization of messages
• Codes counter
• Deactivating transactions in Automater
• Complaint system
• Limiting the amount of sent codes
• View all articles in “Basic configuration”

Support for Allegro auctions

• Linking Allegro account
• Unlinking the account
• Integration with auctions
• Activation of monitoring for auctions
• Automatic activation of monitoring for auctions
• Automatic commission refund forms
• Marking orders as shipped in Allegro
• Cancelled orders in Allegro
• View all articles in “Support for Allegro auctions”

Support for eBay auctions

• Link your eBay account
• Activation of monitoring for eBay auctions
• Automatic activation of monitoring for auctions
• Sending purchased products via eBay messages
• Marking eBay order as shipped on eBay
• Blocking automatic shipment for orders from eBay
• Intergration with auctions
• Auctions with variations
• View all articles in “Support for eBay auctions”

Support for online stores

• Adding new products to the Automater store
• Purchase form on your website
• Instruction of installing plugin for Prestashop 1.6
• Instruction of installing plugin for Prestashop 1.7

Integrations with e-commerce platforms

• Integration with Magento version 1.9 x
• Integration with Prestashop
• Integration with Shoper.pl
• Integration with WooCommerce
• Integration with Magento version 2.x
• Integration with OpenCart

Integrations with payment agents

• Integration with PayPal

Marketing and additional functions

• Sending e-mails to customers
• Automated e-mail sending
• Blacklist
• Message monitornig
• Re-shipping of purchased products
• Shipment of new codes