When you want to send a product manually and the order is on the transaction list, you must first deactivate it. After the transaction is deactivated, the system will ignore it and will not send any products to the customer.
In order to deactivate the transaction, log in to the system and go to the Clients / Transaction List tab and find the transactions you want to deactivate. Then go to its details and select the Deactivate transaction button on the right.
If you want to reactivate transactions, click the Activate transactions button. The system will then return to its normal processing.