Article suggestions
  1. Home
  2. Marketing and additional functions
  3. Re-shipping of purchased products

Re-shipping of purchased products

If the customer has reported that the codes were not delivered, you can resend them to another email address.

Log in to the system and go to the details of the selected transaction in the Customers / transactions tab. From the right menu, select Send codes again. Select the codes to be sent and enter the recipient's email address.

Purchased products can also be viewed on the status page of the transaction to which the link is sent immediately after purchase.

Thank you for leaving a rating!
Did you find this article helpful?
0 out of 0 people found this article helpful so far
Can't find what you're looking for? Get in touch
How can we help?
Send your question below and we'll get back to you as soon as possible.
translation missing: en.kb.default.contact_form_error
Thanks for your message!
Thanks for your message!